09bid Terms & Conditions — Clear & Simple

09bid is an online entertainment and betting platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. These terms apply to the website, mobile app, and all associated 09bid services.

These Terms & Conditions may be updated at any time. 09bid will notify users of any changes via notifications or website updates. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• These terms are available in both Bengali and English. In the event of any conflict between the two, the Bengali version shall prevail.
• 09bid reserves the right to restrict or close any user's access if these terms and conditions are violated.
• Both parties are responsible for complying with all applicable laws and regulations.

To open an account with 09bid, the following eligibility criteria must be met. Failure to meet these requirements may result in account cancellation and forfeiture of any accumulated balance.

• You must be at least 18 years of age at the time of registration.
• You must provide your real name, mobile number, and other accurate details. Submitting false information is strictly prohibited.
• Each person may only hold one account. Only one account is permitted per mobile number, per device, or per household address.
• Sharing your account login credentials with anyone is strictly prohibited.
• As part of its KYC (Know Your Customer) process, 09bid may request your National ID or another valid form of identification.

09bid currently accepts deposits and withdrawals via bKash, Nagad, and Rocket. The following rules must be observed during the payment process.

• Deposits must be made only from a mobile banking account registered in your own name.
• Withdrawals will be sent to the same mobile banking number provided at registration.
• 09bid reserves the right to investigate any suspicious transaction and may place a hold on withdrawals if deemed necessary.
• If money laundering or any illegal activity is suspected, the account will be suspended immediately and the relevant authorities will be notified.

09bid offers a variety of bonuses and promotional offers — including a welcome bonus, cashback, free bets, and VIP rewards. Each bonus comes with its own terms and conditions that must be followed.

• Accepting a bonus constitutes your agreement to the specific terms attached to that bonus.
• Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
• Any attempt to abuse or manipulate bonuses will result in the bonus being cancelled and may lead to account suspension.
• The same bonus cannot be claimed more than once by the same person, household, address, or device.
• 09bid reserves the right to modify or cancel any promotional offer at any time.
• Bonus balance cannot be withdrawn directly. Once wagering requirements are completed, the eligible amount becomes withdrawable.

A set of general rules applies to Sports Betting and casino games on 09bid. These rules are consistent across all bet types and games.

• Once a bet is confirmed, it cannot be cancelled — unless a cashout feature is available, in which case that option may be used.
• If a game or bet is interrupted due to a technical issue, the outcome will be determined based on server records.
• Any winnings obtained by exploiting software bugs or glitches will be voided.
• Any involvement in match-fixing or fraudulent activity of any kind will result in permanent account closure.
• 09bid reserves the right to investigate any unusual betting patterns.
• Specific betting limits apply — the maximum bet amount for each market is displayed on the page.

Odds in live betting change from moment to moment. The odds displayed at the time your bet is confirmed are final. If a bet is placed just before an odds change due to network delay, 09bid reserves the right to accept the bet at either the old or the new odds.

09bid may temporarily suspend or permanently close a user's account for any of the following reasons.

• Registration using false or inaccurate information.
• Creating or using multiple accounts.
• Abuse of the bonus system.
• Exploiting software bugs or technical loopholes.
• Use of third-party accounts or payment methods.
• Suspicious or illegal transactions.
• Opening an account under the age of 18.

Users may also voluntarily request account closure at any time. In such cases, the remaining balance (excluding bonuses) will be refunded, subject to completion of the applicable verification process.

09bid takes Responsible Gaming very seriously. We are committed to ensuring that entertainment never becomes a source of harm. To support this, 09bid provides the following tools and features to all members free of charge.

• Set daily, weekly, and monthly deposit limits at your convenience.
• Loss Limit — Set a cap on how much you can lose within a given time period.
• Session Time Limit — Get a reminder to take a break after a set amount of play time.
• Self-Exclusion — Lock your account yourself for a set period of time.

Gaming is not a reliable source of income — it's entertainment. If you feel your gaming is getting out of control, don't wait — contact our support team or Responsible Gaming View page.

09bid collects users' personal information solely for the purposes of providing services, verifying identity, and meeting legal obligations. User data is never sold to third parties.

• The information we collect includes your name, mobile number, transaction history, and device details.
• All data is secured with SSL encryption.
• 09bid may be required to disclose information when legally obligated or directed by a court order.
• For more information, visit our Privacy Policy View page.

09bid reserves the right to partially or fully modify, upgrade, or temporarily suspend its services at any time. Maintenance windows are generally announced in advance.

• 09bid is not liable for any losses resulting from technical issues, internet disruptions, or third-party service outages.
• 09bid reserves the right to correct any typographical errors in odds or game information.
• 09bid is not liable for service disruptions caused by power outages or natural disasters.

If you experience any issues or have a complaint while using 09bid, please reach out to our support team first. Most issues are resolved within 24 hours.

• Instant support is available via live chat — accessible 24/7 on the website or app.
• You can submit a detailed complaint by email at: support@09bid.click.
• When submitting a complaint, please provide your account ID, the date, and a description of the issue.
• 09bid's decision shall be considered final, though all decisions are made impartially at all times.